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Southwest Airlines customer service goes fully remote, reservations centers close

A traveler walks past a Southwest Airlines airplane as it taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021 in Baltimore, Maryland. Kevin Dietsch | Getty Images Southwest Airlines‘ customer service agents will soon work ‘100%’ remotely as the carrier moves to close its reservations centers. “Southwest Airlines just […]

By : ILIAS ELABDI Date : June 9, 2022 Category : Travel News & Insights Comments :
United won’t furlough flight attendants, ramp and customer service workers when aid expires

United was the first commercial airline to fly the first FDA-authorized Covid vaccines to the U.S. Source: United Airlines United Airlines told more than 40,000 employees on Friday that their jobs are safe when federal Covid-19 aid for the sector expires this fall thanks to a rebound in travel demand. The recovery in bookings, led […]

By : ILIAS ELABDI Date : June 12, 2021 Category : Travel News & Insights Comments :
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